This Privacy Policy explains how Zest Treats Solution, Malaysia (“we”, “us”) collects, uses and protects your personal data when you use Zane Tradelog at https://ztradelog.com. We handle personal data in line with Malaysia’s Personal Data Protection Act 2010 (“PDPA”).
1. Personal data we collect
- Account details: your email address and password. Passwords are stored in encrypted (hashed) form; we cannot see them.
- Profile: the username you choose (optional).
- Membership and billing: your trial and subscription status, plan, and billing dates. Card payments are handled by Stripe; we receive a customer reference from Stripe but never your full card number.
- What you post: Community topics and comments, and reviews you submit.
- Referrals: if you sign up through someone’s referral link, we record who referred you.
- Notifications: if you turn on push notifications, your browser’s push subscription details, and which notifications you have read.
- Technical data: cookies needed to keep you logged in, a referral cookie (kept for 90 days) when you arrive through a referral link, and basic server logs (such as IP address and browser type) used for security and troubleshooting.
2. How we use it
- to create and run your account and give you access to the Service;
- to process subscriptions, payments, rewards and referrals;
- to send you service emails (account confirmation, password reset) and notifications about new posts and Community replies;
- to run the Community and show your username next to your posts;
- to prevent fraud, abuse and unauthorised sharing of members’ content (for example, the watermark on members’ pages);
- to answer your questions and to meet our legal obligations.
We do not sell your personal data, and we do not use it for third-party advertising.
3. Who we share it with
We share personal data only with service providers that help us run the Service, and only as needed for that purpose:
- Supabase — database, login and file storage;
- Stripe — payment processing and billing;
- Vercel — website hosting;
- Resend — sending emails;
- Browser push services (such as Google, Apple and Mozilla) — delivering push notifications to your device.
Other members can see your username and what you post in the Community. Approved reviews may appear on our public website with your username. Your email address is never shown to other members or the public. We may also disclose data where required by law or to protect our rights.
4. Transfers outside Malaysia
Some of our service providers store or process data outside Malaysia. Where this happens, we use reputable providers that protect personal data to a standard comparable to the PDPA.
5. How long we keep it
We keep your data while your account is open. If you ask us to delete your account, we delete or anonymise your personal data, except records we must keep for legal, tax or accounting reasons (such as payment records), which we keep only as long as required.
6. Security
We use encrypted connections (HTTPS), access controls, and providers with strong security practices. No system is completely secure, but we work to protect your data, and we will notify you and the authorities of a data breach where the law requires.
7. Your rights
Under the PDPA, you can ask us to:
- give you access to the personal data we hold about you;
- correct data that is inaccurate or out of date;
- stop or limit processing, or withdraw your consent;
- transfer your data to you or another organisation, where the law provides for this;
- delete your account.
To make a request, email support@ztradelog.com. We may need to confirm your identity first. You can turn push notifications off at any time from your Account page or your browser settings. Withdrawing consent to processing that is essential to the Service may mean we can no longer provide it to you.
8. Children
The Service is for people aged 18 and over. We do not knowingly collect personal data from anyone under 18.
9. Changes to this policy
We may update this policy from time to time. We will show the new “last updated” date above and, for significant changes, notify members by email.
10. Contact us
For privacy questions or requests, contact Zest Treats Solution, Malaysia at support@ztradelog.com. See also our Terms & Conditions.